SHIPPING

DOMESTIC (AUSTRALIA)

WE SHIP AUSTRALIA-WIDE VIA AUSTRALIA POST. ESTIMATED DELIVERY TIMEFRAMES ARE 3-7 BUSINESS DAYS FROM THE DATE OF DISPATCH, DEPENDING ON YOUR LOCATION.

SHIPPING COSTS ARE CALCULATED AT CHECKOUT BASED ON YOUR LOCATION AND ORDER SIZE.

INTERNATIONAL

INTERNATIONAL SHIPPING IS AVAILABLE UPON REQUEST VIA AUSTRALIA POST. PLEASE CONTACT US AT INFO@PUDL.STORE OR VIA INSTAGRAM TO ARRANGE. INTERNATIONAL DELIVERY TIMEFRAMES AND COSTS WILL BE CONFIRMED AT THE TIME OF REQUEST.

PLEASE NOTE THAT CUSTOMS DUTIES, TAXES OR IMPORT FEES MAY APPLY DEPENDING ON YOUR COUNTRY. THESE CHARGES ARE THE RESPONSIBILITY OF THE CUSTOMER AND ARE OUTSIDE OF PUDL'S CONTROL.

DISPATCH

ORDERS ARE TYPICALLY DISPATCHED WITHIN 1-2 BUSINESS DAYS OF PAYMENT CONFIRMATION. YOU WILL RECEIVE A SHIPPING CONFIRMATION EMAIL WITH TRACKING DETAILS ONCE YOUR ORDER HAS BEEN DISPATCHED.

LOST OR DAMAGED PARCELS

ONCE AN ORDER HAS BEEN DISPATCHED, RESPONSIBILITY FOR THE PARCEL PASSES TO THE CARRIER. IF YOUR ORDER ARRIVES DAMAGED OR DOES NOT ARRIVE WITHIN THE ESTIMATED TIMEFRAME, PLEASE CONTACT THE RELEVANT CARRIER DIRECTLY USING YOUR TRACKING DETAILS. IF YOU NEED ASSISTANCE, REACH OUT TO US AT INFO@PUDL.STORE AND WE WILL DO OUR BEST TO HELP.

A NOTE ON TIMEFRAMES

DELIVERY ESTIMATES ARE INDICATIVE ONLY AND MAY BE AFFECTED BY FACTORS OUTSIDE OF PUDL'S CONTROL INCLUDING CARRIER DELAYS, WEATHER AND PUBLIC HOLIDAYS. PUDL IS NOT LIABLE FOR DELAYS ONCE AN ORDER HAS BEEN DISPATCHED.