LAST UPDATED: SEPTEMBER 2026
1. ABOUT US
THIS WEBSITE IS OPERATED BY PUDL, A BRAND OF ESSOR GROUP PTY LTD (ABN: 77 647 166 265 / ACN: 647 166 265), A MELBOURNE-BASED BUSINESS SELLING CERAMIC HOMEWARES AND LIFESTYLE ACCESSORIES. BY PLACING AN ORDER WITH US, YOU AGREE TO THE TERMS OUTLINED ON THIS PAGE.
FOR ANY ENQUIRIES, PLEASE CONTACT US AT INFO@PUDL.STORE OR VIA INSTAGRAM.
2. ORDER ACCEPTANCE
ALL ORDERS ARE SUBJECT TO AVAILABILITY AND ACCEPTANCE BY PUDL. AN ORDER IS NOT CONFIRMED UNTIL YOU RECEIVE AN ORDER CONFIRMATION VIA EMAIL. WE RESERVE THE RIGHT TO CANCEL OR REFUSE ANY ORDER AT OUR DISCRETION, INCLUDING IN THE EVENT OF STOCK DISCREPANCIES OR PRICING ERRORS.
3. PRICING & PAYMENT
ALL PRICES ARE LISTED IN AUSTRALIAN DOLLARS (AUD) AND INCLUDE GST WHERE APPLICABLE. WE ACCEPT PAYMENT VIA SHOP PAY, VISA, MASTERCARD, AMERICAN EXPRESS, UNION PAY, APPLE PAY, GOOGLE PAY AND PAYPAL. PAYMENT IS TAKEN AT THE TIME OF ORDER CONFIRMATION. PUDL RESERVES THE RIGHT TO UPDATE PRICING AT ANY TIME WITHOUT NOTICE.
4. PLATFORM & THIRD-PARTY FEES
THIS WEBSITE IS HOSTED AND OPERATED ON THE SHOPIFY PLATFORM. WHILE PUDL TAKES CARE IN MANAGING PRICING AND CHECKOUT, WE ARE NOT RESPONSIBLE FOR ANY ADDITIONAL FEES, CHARGES OR TERMS IMPOSED BY SHOPIFY OR ANY THIRD-PARTY PAYMENT PROCESSORS. BY COMPLETING A PURCHASE, YOU ACKNOWLEDGE THAT ADDITIONAL FEES MAY APPLY AND THAT THESE ARE OUTSIDE OF PUDL'S CONTROL.
5. SHIPPING & DELIVERY
WE SHIP WITHIN AUSTRALIA AS STANDARD. INTERNATIONAL SHIPPING IS AVAILABLE UPON REQUEST. PLEASE CONTACT US AT INFO@PUDL.STORE OR VIA INSTAGRAM BEFORE PLACING YOUR ORDER TO ARRANGE. ESTIMATED DELIVERY TIMEFRAMES ARE PROVIDED AT CHECKOUT AND ARE INDICATIVE ONLY. PUDL IS NOT LIABLE FOR DELAYS CAUSED BY THIRD-PARTY CARRIERS. RISK OF LOSS PASSES TO THE CUSTOMER UPON DISPATCH.
6. RETURNS & REFUNDS
WE ACCEPT RETURNS WITHIN 14 DAYS OF DELIVERY. TO BE ELIGIBLE, ITEMS MUST BE UNUSED AND RETURNED IN THEIR ORIGINAL PACKAGING. RETURN SHIPPING COSTS ARE THE RESPONSIBILITY OF THE CUSTOMER UNLESS THE ITEM IS FAULTY OR INCORRECTLY SENT. UPON RECEIPT OF THE RETURNED ITEM, WE WILL OFFER A FULL REFUND OR EXCHANGE AT YOUR PREFERENCE.
OUR RETURNS POLICY DOES NOT LIMIT YOUR RIGHTS UNDER AUSTRALIAN CONSUMER LAW.
7. AUSTRALIAN CONSUMER LAW
OUR PRODUCTS COME WITH GUARANTEES THAT CANNOT BE EXCLUDED UNDER AUSTRALIAN CONSUMER LAW. YOU ARE ENTITLED TO A REPLACEMENT OR REFUND FOR A MAJOR FAILURE AND COMPENSATION FOR ANY OTHER REASONABLY FORESEEABLE LOSS OR DAMAGE. YOU ARE ALSO ENTITLED TO HAVE GOODS REPAIRED OR REPLACED IF THEY FAIL TO BE OF ACCEPTABLE QUALITY AND THE FAILURE DOES NOT AMOUNT TO A MAJOR FAILURE.
8. AGE RESTRICTION
BY PURCHASING FROM PUDL, YOU CONFIRM THAT YOU ARE 18 YEARS OF AGE OR OLDER. PUDL RESERVES THE RIGHT TO CANCEL ANY ORDER WHERE AGE CANNOT BE REASONABLY CONFIRMED.
9. PRODUCT DISCLAIMER
PUDL SELLS LIFESTYLE ACCESSORIES AND CERAMIC HOMEWARE ONLY. WE DO NOT SELL ANY ILLICIT, CONTROLLED OR PROHIBITED SUBSTANCES. ALL PRODUCTS ARE SOLD FOR LEGAL USE ONLY. BY PURCHASING FROM PUDL, YOU AGREE TO USE OUR PRODUCTS IN ACCORDANCE WITH THE LAWS OF YOUR STATE OR TERRITORY.
10. INTELLECTUAL PROPERTY
ALL CONTENT ON THIS WEBSITE INCLUDING IMAGERY, COPY, PRODUCT NAMES AND BRANDING IS THE PROPERTY OF PUDL AND MAY NOT BE REPRODUCED OR USED WITHOUT WRITTEN PERMISSION.
11. LIMITATION OF LIABILITY
TO THE EXTENT PERMITTED BY LAW, PUDL'S LIABILITY IS LIMITED TO THE VALUE OF THE GOODS PURCHASED. WE ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL OR CONSEQUENTIAL LOSS ARISING FROM THE USE OF OUR PRODUCTS OR WEBSITE.
12. PRIVACY
WE ARE COMMITTED TO PROTECTING YOUR PERSONAL INFORMATION IN ACCORDANCE WITH THE PRIVACY ACT 1988 (CTH). PLEASE REFER TO OUR PRIVACY POLICY FOR FULL DETAILS ON HOW WE COLLECT, STORE AND USE YOUR DATA.
13. GOVERNING LAW
THESE TERMS ARE GOVERNED BY THE LAWS OF VICTORIA, AUSTRALIA. ANY DISPUTES WILL BE SUBJECT TO THE EXCLUSIVE JURISDICTION OF THE COURTS OF VICTORIA.
14. GIVEAWAYS
14.1. PROMOTER
THIS GIVEAWAY IS PROMOTED BY PUDL, A BRAND OF ESSOR GROUP PTY LTD (ABN: 77 647 166 245), MELBOURNE, VICTORIA, AUSTRALIA. BY ENTERING THIS GIVEAWAY, PARTICIPANTS AGREE TO THESE TERMS AND CONDITIONS.
14.2. ELIGIBILITY
THIS GIVEAWAY IS OPEN TO AUSTRALIAN RESIDENTS AGED 18 YEARS AND OVER ONLY. EMPLOYEES, CONTRACTORS AND IMMEDIATE FAMILY MEMBERS OF PUDL AND ESSOR GROUP PTY LTD ARE NOT ELIGIBLE TO ENTER. PROOF OF AGE AND RESIDENCY MAY BE REQUIRED PRIOR TO ANY PRIZE BEING AWARDED. NO PURCHASE IS NECESSARY TO ENTER.
14.3. GIVEAWAY PERIOD
THE GIVEAWAY OPENS ON MONDAY 22 SEPTEMBER 2026 AND CLOSES AT 11:59PM AEDT ON SUNDAY 27 SEPTEMBER 2026. ENTRIES RECEIVED OUTSIDE OF THIS PERIOD WILL NOT BE CONSIDERED.
14.4. HOW TO ENTER
TO ENTER, PARTICIPANTS MUST COMPLETE ALL OF THE FOLLOWING STEPS DURING THE GIVEAWAY PERIOD:
- FOLLOW THE OFFICIAL PUDL INSTAGRAM ACCOUNT AT @PUDL.STORE
- LIKE THE GIVEAWAY POST
- TAG A FRIEND IN THE COMMENTS OF THE GIVEAWAY POST
THE TAGGED FRIEND MUST ALSO BE FOLLOWING @PUDL.STORE AT THE TIME OF WINNER SELECTION. ENTRIES WHERE THE TAGGED FRIEND IS NOT FOLLOWING @PUDL.STORE WILL BE DEEMED INELIGIBLE.
EACH COMMENT TAGGING A FRIEND CONSTITUTES ONE ENTRY. MULTIPLE ENTRIES ARE PERMITTED PROVIDED EACH ENTRY TAGS A DIFFERENT PERSON. SELF-TAGGING IS NOT PERMITTED.
PARTICIPANTS MUST MAINTAIN A PUBLIC INSTAGRAM PROFILE FOR THE DURATION OF THE GIVEAWAY PERIOD TO ALLOW VERIFICATION OF ENTRY REQUIREMENTS. ENTRIES FROM PRIVATE ACCOUNTS CANNOT BE VERIFIED AND WILL BE DEEMED INELIGIBLE.
14.5. ENTRY VALIDITY
PUDL RESERVES THE RIGHT TO DISQUALIFY ANY ENTRY THAT IS OFFENSIVE, INAPPROPRIATE, FRAUDULENT OR DOES NOT MEET THE ENTRY REQUIREMENTS OUTLINED IN SECTION 4. ENTRIES TAGGING INACTIVE, BOT OR SPAM ACCOUNTS WILL BE DEEMED INELIGIBLE. PUDL'S DECISION ON THE VALIDITY OF ANY ENTRY IS FINAL.
14.6. PRIZE
ONE WINNER WILL RECEIVE THE FOLLOWING PRIZE PACK:
- 1X DAYSAVERS PERFECT PACK 2 (BLACK)
- 5X DAYSAVERS KING SIZE TUBE PACKS (VARIOUS FILTER TIPS)
- 1X DISSIM SLIM TORCH LIGHTER (SILVER)
THE PRIZE IS NOT TRANSFERABLE, NOT EXCHANGEABLE AND CANNOT BE REDEEMED FOR STORE CREDIT OR CASH. PUDL RESERVES THE RIGHT TO SUBSTITUTE THE PRIZE FOR ONE OF EQUAL OR GREATER VALUE IF REQUIRED. THE TOTAL APPROXIMATE RETAIL VALUE OF THE PRIZE IS $150 AUD.
14.7. WINNER SELECTION
THE WINNER WILL BE SELECTED AT RANDOM FROM ALL ELIGIBLE ENTRIES ON MONDAY 29 SEPTEMBER 2026 AND ANNOUNCED VIA THE OFFICIAL PUDL INSTAGRAM ACCOUNT AT @PUDL.STORE. THE WINNER WILL ALSO BE CONTACTED VIA INSTAGRAM DIRECT MESSAGE.
IF THE WINNER DOES NOT RESPOND WITHIN 48 HOURS OF BEING CONTACTED, A NEW WINNER WILL BE SELECTED. IF THE WINNER OR THEIR TAGGED FRIEND UNFOLLOWS @PUDL.STORE BEFORE THE PRIZE IS DISPATCHED, THE ENTRY WILL BE VOID AND A NEW WINNER SELECTED.
14.8. WINNER VERIFICATION
PRIOR TO THE PRIZE BEING DISPATCHED, THE WINNER MAY BE REQUIRED TO VERIFY THEIR IDENTITY, AGE AND AUSTRALIAN RESIDENCY. PUDL RESERVES THE RIGHT TO SELECT A NEW WINNER IF VERIFICATION REQUIREMENTS ARE NOT MET WITHIN A REASONABLE TIMEFRAME.
14.9. PUBLICITY CONSENT
BY ENTERING THIS GIVEAWAY, PARTICIPANTS CONSENT TO THEIR INSTAGRAM USERNAME BEING USED BY PUDL IN CONNECTION WITH THE WINNER ANNOUNCEMENT ACROSS PUDL'S INSTAGRAM ACCOUNT AND OTHER CHANNELS. NO OTHER PERSONAL INFORMATION WILL BE SHARED PUBLICLY.
14.10. PRIZE DELIVERY
THE PRIZE WILL BE DELIVERED TO AN AUSTRALIAN ADDRESS NOMINATED BY THE WINNER. DELIVERY COSTS ARE COVERED BY PUDL. PUDL TAKES NO RESPONSIBILITY FOR PRIZES LOST, STOLEN OR DAMAGED IN TRANSIT.
14.11. PRIVACY
PERSONAL INFORMATION COLLECTED IN CONNECTION WITH THIS GIVEAWAY WILL BE HANDLED IN ACCORDANCE WITH PUDL'S PRIVACY POLICY, AVAILABLE AT PUDL.STORE. INFORMATION WILL NOT BE SHARED WITH THIRD PARTIES WITHOUT CONSENT.
14.12. PLATFORM DISCLAIMER
THIS GIVEAWAY IS IN NO WAY SPONSORED, ENDORSED, ADMINISTERED BY OR ASSOCIATED WITH INSTAGRAM OR META. BY ENTERING, PARTICIPANTS RELEASE INSTAGRAM AND META FROM ANY LIABILITY IN CONNECTION WITH THIS GIVEAWAY. ALL QUESTIONS AND CLAIMS MUST BE DIRECTED TO PUDL AT INFO@PUDL.STORE OR VIA INSTAGRAM AT @PUDL.STORE.
14.13. GENERAL
PUDL RESERVES THE RIGHT TO CANCEL, MODIFY OR SUSPEND THIS GIVEAWAY AT ANY TIME IF CIRCUMSTANCES ARISE OUTSIDE OF ITS CONTROL. THESE TERMS ARE GOVERNED BY THE LAWS OF VICTORIA, AUSTRALIA.
SAMPLES AND B-STOCK
PUDL OCCASIONALLY OFFERS SAMPLE AND B STOCK ITEMS AT A REDUCED PRICE. THESE ITEMS MAY CONTAIN MINOR IMPERFECTIONS, SURFACE MARKS, GLAZE VARIATIONS OR OTHER COSMETIC DIFFERENCES FROM STANDARD STOCK. IMPERFECTIONS ARE NOTED WHERE KNOWN BUT MAY NOT BE EXHAUSTIVE. ALL SAMPLE AND B-STOCK SALES ARE FINAL. THESE ITEMS ARE NOT ELIGIBLE FOR RETURN OR EXCHANGE UNLESS THE ITEM IS FAULTY IN A WAY THAT AFFECTS ITS PRIMARY FUNCTION.
OUR SAMPLE AND B STOCK POLICY DOES NOT LIMIT YOUR RIGHTS UNDER AUSTRALIAN CONSUMER LAW.
15. CHANGES TO TERMS
PUDL RESERVES THE RIGHT TO UPDATE THESE TERMS AT ANY TIME. CONTINUED USE OF THE WEBSITE FOLLOWING ANY CHANGES CONSTITUTES ACCEPTANCE OF THE UPDATED TERMS.
